Privacy Policy

Privacy Policy

This Privacy Policy describes how 2Paws ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store.

1. Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you, and how you interact with the site.

We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies

  • Log files

  • Web beacons, tags, and pixels

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (processed securely via Stripe)

  • Email address

  • Phone number

We refer to this information as “Order Information”.

2. How We Use Your Personal Information

We use the Order Information that we collect to:

  • Fulfill any orders placed through the site

  • Process your payment information

  • Arrange for shipping

  • Provide you with invoices and order confirmations

  • Communicate with you

We use Device Information to:

  • Screen for potential risk and fraud

  • Improve and optimize our site

  • Analyze customer behavior and marketing performance

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. For example:

  • We use Shopify to power our online store

  • We use Stripe to process payments

  • We use Google Analytics to understand how customers use the site

  • We may use marketing tools such as Facebook Pixel, TikTok Pixel, and Google Ads

We may also share your information to comply with applicable laws and regulations or to respond to lawful requests.

4. Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising:

5. Your Rights

If you are a resident of the United States, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

To exercise this right, please contact us using the contact information below.

6. Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. These are standard for Shopify stores.

8. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, or if you have questions, please contact us by email at:

support@the2paws.com